Privacy Policy
Effective August 25, 2026
What we collect
Account information (name, email, hashed password), workspace data you create (contacts, messages, call records, notes), demo-request details you submit, and operational logs (delivery status, errors, health checks) needed to run the service reliably.
How we use it
To operate the service: delivering and receiving messages, placing calls, syncing integrations you connect (such as your CRM), securing accounts, monitoring reliability, and communicating with you about the service. We do not sell personal information, and we do not use your contacts’ message content for advertising.
Who we share it with
Service providers that make the product work — cloud hosting and database infrastructure, messaging and calling delivery partners, transactional email — each bound to use data only to provide their service to us. We may also disclose information when required by law.
Retention & security
Workspace data is retained while your account is active and for up to 30 days after termination for export, then deleted. Passwords are stored hashed; sessions are opaque tokens; access to production systems is restricted.
Your choices
You can update account details in the dashboard, export your data by request, and ask us to delete your account. Message recipients can opt out at any time by replying “stop” — opted-out contacts are suppressed automatically.
Contact
Privacy questions: team@thebluetext.com. See also our Terms of Service.